Student Account Assistance

Student Account Assistance helps with billing and repayment of student accounts and University-administered student loans.

We can help if you:

  • Are repaying a University-administered student loan
  • Owe money on your student account and/or want to make a payment on your student account or loan bill
  • Have an AH, AH1, AH2, AH3, AU, AU2, or AW hold
  • Need to resolve your past due loan or tuition account

Call

612-625-8007

9:00 a.m. to 4:00 p.m., Monday through Friday

Fax

612-624-2873

Please include your student ID number in your fax.

Mail or in person

Student Account Assistance
211 Robert H. Bruininks Hall
222 Pleasant St. SE
Minneapolis, MN  55455-0239

Walk in hours are 9:00 a.m. to 4:00 p.m., Monday to Friday.

We recommend that you submit any payments or forms for your student account or student loans through mail or the Student Account Assistance dropbox on the third floor of Bruininks Hall. Other payment methods are also available.

Past due and loans

Past due accounts

Email [email protected] or one of the specific contacts listed below. You must use your official University email account.

Last name begins with Staff to call Email Phone
A to H Lydia Self [email protected] 612-625-5544
I to P Melissa Gasper [email protected] 612-625-8395
Q to Z Penny Levine [email protected] 612-625-5028
A to Z with KB2 hold Richard Stroncek [email protected] 612-625-2542
Loan repayment

We service the following student loans:

  • Federal Perkins
  • University Trust Fund Loans
  • Health Profession Student Loans
  • Nursing Student Loans
  • Primary Care Student Loans

Student Account Assistance uses ECSI for mailing and emailing bills and notices to loan borrowers. However, you can email [email protected] or one of the specific contacts listed below. You must use your official University email account.

Last name begins with Staff to call Email Phone
A to H Maggie O'Neill [email protected] 612-625-1396
I to R Amy Stangl [email protected] 612-625-7315
S to Z Cosmin Tarau [email protected] 612-625-9882